Online Banking FAQs
Download our step by step guide to setting up your Online Banking account. Still have questions? Give us a call at 727-2210, or stop by and see one of our Member Service Representatives at any of our three locations for assistance.
Online Banking Security Notice
Montana Federal Credit Union is concerned about your online security. As a result, we are implementing an added security feature to our online banking. When signing in to home banking, you will be asked to select a security image and to select and answer a series of security questions. These changes are designed to help give you peace of mind - knowing that additional security is in place to protect your information.
These new security measures will become mandatory in order to access your account online after February 1st. Please see member services with any questions. And remember, you will only be asked to supply this confidential information upon logging into your account via online banking. Only provide this information when you are initiating a transaction. There are already a number of scam artists working to try to gain access to your accounts.
Montana FCU will NEVER ask for personal banking information via an email.
Please ignore any such requests and notify us immediately if you are targeted. And remember - Never log in to PC Banking via a link through an email. Only do so by typing in the web address www.montanafcu.com and logging in via our website.
Montana Federal Credit Union would like to stress the importance of using strong PINs/passwords. We recommend using PINs/passwords which are at least seven to nine characters in length, alphanumeric, case sensitive, and require the use of at least one special character (such as ! @ # $ % &, etc.).
Montana Federal Credit Union recommends that all members install antivirus, anti-spyware, and anti-malware programs on their home computers. It is also important to keep signature files updated by downloading and installing updates on a daily basis.
Public Access Computers
Be aware of the risks associated with using a publicly accessible computer to access your Credit Union accounts. Computers accessible to the public may be infected with viruses and/or malicious software, such as Trojans and keyloggers.
PAGE NOT FOUND ERROR
If you are trying to reach the PC Banking Login page from a bookmark and are receiving an error message, the address has changed, or the page has been eliminated. Please remove the old bookmark, access the page by typing www.montanafcu.com in the address bar, or click the links above.
TIME OUT ERROR
If you have received a Time Out error message, please retry your connection by closing out and going back in to www.montanafcu.com, or use your browser's 'Back' button.
We have a 24/7 help desk available for assistance at 1-888-276-8127.
We apologize for any inconvenience you may experience with the website. Please feel free to contact us with your concerns.